A Fulfillment
Partner You Can
Trust
The success or failure of your business could depend on your ability to fulfill orders with speed and accuracy every time. That’s why it’s important that your 3PL provider is able to follow through on each promise it makes.
With Spectra as part of your team, you know what to expect. Here’s what we offer, and more importantly, how you know we can deliver on each of our promises to you.
Spectra’s Power at Your Service
It’s easy for a third-party logistics provider to make promises, but keeping those promises is another story. Spectra has the track record to show that our assurances are more than just talk.
Fulfillment is an incredibly complex field, and new technologies and economic factors are constantly adding complexity. You need a 3PL team that can shift and refine your fulfillment plan to stay ahead of the game.
Our broad-based success in fulfillment with organizations of all sizes and with all types of specialized inventory management and shipping needs demonstrates our capabilities. Put our expertise to work for you.
Excellence At Every Stage of Fulfillment
Receiving
Safe, efficient process
Inventory
Real-time updates
Pick, Pack & Ship
Quality control
Low shipping costs
Our Promises
Promise #1
Dependable Onboarding
We always strive to meet the deadlines and target dates that matter to you. Each onboarding process is unique, but our commitment remains the same: to ensure a smooth, efficient, and on-time integration.
Promise #2
Accuracy You Can Count On
At Spectra, accuracy is our standard. We consistently achieve a fulfillment accuracy rate of around 99.5%, ensuring that your customers receive precisely what they ordered. If attention is ever needed, we act promptly to provide the right solution and keep your business running smoothly, without interruption.
Promise #3
Protection Against Loss
Your inventory is more than a product; it is your investment and your reputation. If recorded counts ever differ from the actual quantity on hand, we will resolve the issue in a manner that leaves you confident and satisfied. Every item matters, and so does your trust in us.
Promise #4
White Glove Service
Spectra delivers top-of-the-line solutions for B2B and B2C fulfillment. Our solutions are backed with white glove customer service that can only be achieved with advanced systems and deep personal knowledge of the industry. Every project is handled with care, every client receives personal attention, and every detail is safeguarded.
The Status Quo Will Not Cut It
Staying ahead of the competition means having a fulfillment partner that supports your growth at every step of the process
How Most 3PLs Treat You:
- Prioritize volume over service
- Get shipments in and out with minimal effort
- Provide little more than shelf space
- Little to no visibility on inventory
- Mistakes are “no big deal”
The Spectra Difference:
- Prioritize the client’s needs and wishes
- Emphasize accurate receiving and stocking of materials
- Value added services for products requiring specialized attention
- Real-time inventory information via online portal
- “Power of two” quality checks to eliminate human error
- Available integrated printing services
- Efficient, experienced pick and pack services
- Versatile packaging options
- Seamless integration with your existing software and platforms
Spectra Makes You Better At What You Do Best
Partnering with Spectra for your fulfillment needs means that you get immediate access to our decades of experience and powerful efficiencies. With fulfillment taken care of, your organization is free to pursue new opportunities for growth.
Spectra will be there to help make it happen.
Platform Integration
What customer management and sales tracking software do you use? Spectra links up right away and begins integrating data.
Value Added Services
From spot checks on stock to special handling of flammable materials and everything in between, you’ll find that Spectra is happy to accommodate all of your unique requests for inventory management.
Pick and Pack Accuracy
We use barcoding, serial numbering, and quality checks incorporated into our pick and pack process to make sure that each package contains the right materials before it is shipped.
Integrated Print Services
With Spectra’s in-house print division, you have the opportunity to include high quality, personalized print collateral with your shipments at low cost.
Client’s Testimonials
Relocating warehousing and fulfillment operations from South Florida to Spectra in South Carolina has been a beneficial decision for GOLD. I greatly appreciate the accessibility of Walter Kohn, the owner, as well as the solution-focused approach of Amber Watts, the COO. Interactions with the Spectra team are always positive. Tasks such as fulfillment, inventory inspections, receiving of containers, and handling special requests are executed with efficiency. Spectra has truly become a valuable extension of the GOLD team.
Debbie Powell
Director of Business Operations
Gold Professional
We have worked with Spectra for a number ofyears, and they continue to provide seamless solutions for our promotional items and branded apparel for our client, Cadence. The built, host and maintain a user-friendly storefront that enables our team to connect and collaborate. Ordering is effortless, and our branded materials arrive promptly, when and where we need them, all over the world.
Barbara Benjamin
Director of Client Services
HighPointe Communications
As an operator and investor, I’ve led transitions in growth-stage and established businesses, and I know firsthand that execution during an ownership change can either preserve momentum or erode enterprise value. We anticipated usual integration and transition complexity with our partnership of Secret Stories®, a research-aligned phonics supplement serving 100k+ educators and districts nationwide. The right print and fulfillment partner is critical in maintaining continuity, as well as protecting customer experience and growth. From day one, Spectra delivered. They ensured seamless fulfillment and maintained brand-level pick-and-pack standards while we executed a transition from WooCommerce to Shopify, along with other operational changes to improve customer experience with no disruption to customers. That kind of operational consistency is essential when you’re managing change and scaling at the same time. I view Spectra as a true partner and extension of our team. Their design and product development support helped us strengthen our product and elevate the brand across the board to further support educators and districts. The follow a golden rule that is less customary today, but they do what they say they are going to do and what is more, leave when the job is finished, not when the clock says. Their contributions have helped us expand and better serve our existing educators and literacy initiatives nationwide. I would highly recommend Spectra to any organization, especially customer-centric or growth-oriented teams looking to scale thoughtfully while maintaining operational excellence, customer continuity, and brand integrity.
Nathan Haas
President
Novel Minds, LLC
To increase sales, we approached Spectra with a request to develop materials to educate, market and advertise the “Own the Wheel Well” program in service centers. Spectra collaborated with NAPA on this project from rom introduction to registration of the program kits included a website for stores to register for the program, videos, printed collateral, promotional items and signage were that would carry the NAPA and OTWW brand to service centers. Spectra really understood the NAPA brand and became an extension of our marketing team for this project.
Tracy Campbell
Major Account Sales Manager
APG/NAPA Auto Parts
Over the past 10 years, Spectra was able to provide, promotional products, branded apparel, print, mail and fulfillment services for Chernoff/Newman’s clients. The deliverables they provided were always explained and produced in a very professional manner day in and day out. They are laser focused on quality and deadlines which is paramount for our business. We have not begun to tap all of Spectra’s expertise in e-commerce sites and the ability to manufacture and procure products, warehouse, and distribute to B2B and B2C customers with dashboard communications all driven from world-class technology. It is no doubt they are well positioned to manage any requirement for corporations, government entities and non-profits.
David Anderson
Vice Chairman
Chernoff Newman
Integrating with Spectra allowed us to continue using our inventory and order management system, while growing our order volume. Now we can easily control and access orders as they are placed, fulfilled and shipped.
